Sleep Better, Risk Less with Our 40 Night Comfort Guarantee
Buying a new mattress is a big decision, and let’s be honest, you can’t truly know if it’s right from just a few minutes in a showroom.
That’s why we’ve taken the risk out of it.
With our 40 Night Comfort Guarantee, you have the time to properly settle in, adjust, and experience what great sleep should feel like in your own home.
Try It. Test It. Trust It.
Your body needs time to adapt to a new mattress. In fact, it can take a few weeks for your posture to realign and for the mattress to fully settle.
So we don’t expect you to decide overnight.
We give you a minimum of 30 nights to truly get used to it, because great sleep isn’t instant; it’s a process.
Not Quite Right? We’ve Got You Covered
If after those 30 nights it’s not quite hitting the mark, no problem.
You can request a comfort exchange between nights 30 and 40, giving you the flexibility to find the perfect fit.
No awkward conversations. No stress. Just support.
Simple, Fair, and Designed Around You
We’ve made the process straightforward and transparent:
Exchange your mattress if it’s not right
Just a small £50 delivery and admin fee applies
Pay the difference if you upgrade to a better mattress
Everything is built to keep things fair, easy, and focused on one thing: your comfort.
We Care About Your Sleep
As a local family business, we genuinely want you to wake up feeling refreshed, comfortable, and supported every single day.
That’s why we stand behind every mattress we sell.
Because when you sleep better, everything feels better.
Start Your Better Sleep Journey Today
Find the mattress that’s right for you, knowing you’ve got the time and flexibility to make sure it’s perfect.
Your comfort isn’t a gamble, it’s guaranteed.
Pronto Beds 40-Night Comfort Guarantee Terms and Conditions
As a local family business, we want you to have the perfect night's sleep. Because it takes time for your body to adjust to a new mattress, we offer a Comfort Guarantee exchange under the following terms:
This guarantee is for an Exchange Only. No cash refunds or store credits will be issued.
Protector Requirement – To qualify, a Pronto Beds 100% waterproof and breathable protector must be purchased on the same order. This keeps the mattress in the pristine, stain-free condition required for an exchange.
The mattress must be used for a minimum of 30 nights to allow the fillings to settle and your body to adjust to the new support.
If you are not satisfied after 30 nights, you must notify the store to request an exchange between Night 30 and Night 40 from the date of delivery.
A £50 delivery and administration fee applies to all exchanges. This must be paid before the exchange takes place.
Price Adjustments:
- If the new mattress is more expensive, the customer must pay the difference.
- If the new mattress is cheaper, no refund or credit will be given for the price difference.The mattress must be in pristine condition. We cannot exchange any mattress that is marked, stained, or soiled. Photos of the bare mattress (front, back, and sides) must be provided before the exchange is approved.
The original Fire Safety Labels must remain permanently attached to the mattress. If removed, the guarantee is void.
This guarantee applies to the MATTRESS ONLY. It does not apply to divan bases, bed frames, headboards, pillows, custom/special sizes, floor models, or clearance items. It is limited to one exchange per customer
Once an exchange is agreed, the new mattress will be delivered and the original collected by our team.
The 40-Night Comfort Guarantee is available only for in-store purchases and can not be redeemed online.
Why do we ask you to wait 30 nights?
Just like new shoes, a mattress needs a "break-in" period. Your body also has "muscle memory" from your old bed—it often takes 3-4 weeks for your posture to realign. Please stick with it; your back will thank you!